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Alkilani, S and Loosemore, M (2022) Project performance measurement for small-and-medium sized construction contractors in the Jordanian construction industry. Construction Management and Economics, 40(10), 743–69.

Borg, J and Scott-Young, C M (2022) Contributing factors to turnover intentions of early career project management professionals in construction. Construction Management and Economics, 40(10), 835–53.

Hoang, V, Raharjo, J P and Susilawati, C (2022) Meta-frontier efficiency analysis of real estate and construction firms in Indonesia. Construction Management and Economics, 40(10), 770–80.

Nguyen, D T and Le, P L (2022) Twenty-year application of logistics and supply chain management in the construction industry. Construction Management and Economics, 40(10), 796–834.

Wang, C, Zhang, S, Gao, Y and Li, B (2022) Trust repair in the aftermath of conflict occurrence in construction subcontracting: an intergroup contact perspective. Construction Management and Economics, 40(10), 781–95.

  • Type: Journal Article
  • Keywords: Construction subcontracting; conflict; trust repair; contact quality; perspective-taking; feeling of threat; self-disclosure;
  • ISBN/ISSN: 0144-6193
  • URL: https://doi.org/10.1080/01446193.2022.2110272
  • Abstract:
    Although trust repair after conflict occurrence is significant for effective work and sustainable relationships in construction subcontracting and contact is inevitable, researchers have yet to examine the relationship between contact quality and trust repair after conflict occurrence. This study investigates the effect of contact quality on Party A’s trust repair after conflict occurrence and the mediating mechanisms of that effect. The authors conducted a questionnaire survey to collect data for hypotheses testing, receiving 310 valid questionnaires from general contractors and subcontractors engaged in construction projects. The results reveal the positive effect of contact quality on Party A’s trust repair after conflict occurrence and the mediating roles of Party A’s feeling of threat and Party B’s self-disclosure in that effect. This study contributes to the trust research and intergroup contact theory. It also offers suggestions for construction subcontracting practitioners to facilitate trust repair after conflict occurrence.